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Performance auditing: a powerful management practice to enhance performance in your organization
" Because we are in a dynamic environment, we have got new people, new technology, a new marketplace, new competitors and new regulations, we need to be very vigilant about the fundamentals of this business. And that is a role performance auditing plays; the ability to collect information and impart that knowledge on processes and to do it constantly through all of this change "
Performance audits are short term assignments, usually two or three week long, sometimes more - conducted internally within the organization in order to address key issues that may impact performance as well as recommend solutions. Experts usually describe "performance auditing" - also called operational auditing - as a management tool to provide managers with reasonable assurance that their organization will achieve its objectives.
Although they represent a valuable service to managers in an increasingly complex environment, performance auditing is a delicate process which should be conducted carefully in cooperation with employees at various levels of the organization if it wants to really achieve a value adding contribution to the organization.
Performance auditing also reflects the commitment of management to maintain a good "internal governance" system of the firm to the benefit of its stakeholders. It is extensively used by large companies as a common practice to tackle with the increasing complexity of their worldwide operations and necessary decentralized organizational models.
What's in it for you?
The purpose of this workshop is to help you conduct successful audits within your organization and learn from experience from peers. If you are asked to conduct a performance audit within your organization you will need to:
- develop a proactive communication in order to install a good climate for cooperation,
- carefully define the scope and objectives of the assignment;
- develop a top-down approach for understanding risks and processes,
- find an appropriate level for gathering evidence and documenting your work in order to support your findings
- communicate findings in a proactive manner in order to enhance empowerment of employees
For this you will need to rely on methodologies and tools; this workshop will provide you with the necessary skills and deliverable templates to carry out performance audits successfully; it will give you the opportunity to share experience with professionals who have led operational audits and experienced the many "pitfalls" you will need to avoid.
- Introducing performance auditing in organizations: benefits and challenges
• How do organizations react to problems and find solutions?
• Measuring performance and monitoring: fundamentals
• Latest trends and developments in the practice of operational auditing
• Performance auditing in the social market economy in China
Short video introduction: why organizations need performance audits? What are the benefits?
Conducting operational audits
Step 1: Communication
- Developing a positive mindset around the audit
• Understanding expectations from the commissioner of the audit
• Defining your role and "game rules"
Step 2: Planning
- Defining the scope and objectives
• Recruiting the team
• Carrying out the preparation works
Step 3: Building the performance audit framework
- What the successful approach to auditing?
• Understanding the activities to be audited
• Identifying objectives, processes and controls
• Risk scoring
• Defining the key priority areas for the audit
Day 2
Step 4: Fieldwork
- Collecting information
• Conducting interviews
• Testing
• How to deal with IT controls?
Step 5: Communicating audit findings
- Writing audit reports
• Oral communication
• The auditor's behaviour
Long-term perspective: continuous auditing and knowledge management in the modern firm
Enhancing a risk culture within your organization
• Internal governance a competitive advantage
• Role of internal audit
Case study: the internal auditor's toolkit
(Participants will he handed a toolkit of template materials to help them complete a short case study)
- Review of the workshop
Who should attend
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Jean Yves Le Corre is the Founder and Executive Director of InterauditAsia Co. Ltd, a consultancy specialized in learning services for cross-cultural auditing and performance management in China and the Asia-Pacific region.
Jean-Yves is a former trainer at Ifaci (Institute of Internal Audit and Control) in Paris, a Certified Internal Auditor and a Sloan Fellow from London Business School; he has more than ten years of professional experience in internal audit in large multinationals including Lafarge and Heineken Group where he led internal audit teams.
Jean-Yves developed extensive experience in coaching and training internal auditors in Asia and especially in China where he conducted +50 seminars over the past two years. Jean Yves is based in China where he currently provides advisory and assistance to multinationals and Chinese companies on internal control and risk management projects.
If you are having trouble registering online then you may download and fill out this registration form and fax it to (65) 65090292.
