MBTI ® - Soft Skills Series
MBTI® is an instrument for measuring a person's preferences, using four basic scales with opposite poles. The four scales are:
1. Where do you get your energy? (E) Extraversion/ (I) Introversion;
2. How do you prefer to take in information? (S) Sensate/ (I) Intuitive;
3. How do you make decisions? (T) Thinking/ (F) Feeling;
4. How do you deal with the outer world? (J) Judging/ (P) Perceiving.
The various combinations of these preferences result in 16 personality types, according to Myers-Biggs Type Indicator ® theory. Learning and applying the theories of personality type can be a powerful and rewarding experience, if it is used as a tool for discovery, rather than as a method for putting people into boxes, or as an excuse for behavior. Knowing your personality type is helpful in the areas of personal growth and self-development and it can assist you deal more effectively with organisational concerns such as:
Improving communication;
Enhancing problem solving and decision making;
Dealing with conflict;
Planning, implementing and managing organisational change;
Recognising and managing stress;
Team development activities;
Leadership and management development and coaching;
Analysing organisation tendencies.
Our soft skills series include the following workshops:
Minimising Conflict in the Workplace
Conflict exists at many levels and in a variety of situations. It usually arises when core elements of trust, belief, authority or passion is being challenged. By being aware of different personality types and how they present themselves in a conflict situation, you can better strategise how to, approach, communicate and resolve conflict.
In this workshop, you will learn your MBTI psychological type, a conflict management process and building an action plan to manage conflict.
Building Customer Relationships in Selling
Sales are made when needs are met. Your customers have both product/service needs and personal-approach needs. It is often the issues of personal approach that will stall or even hinder a sale.
In this workshop, you will learn reliable and effective strategies to approach the people-side of the selling process. By using MBTI's psychological type preference, this allows you to develop more clarity and precision over the type of behaviour you choose as you work with your customers.
Building an Excellent Performance Team
Today, many teams are cross-functional. A team that works well together is not a chance occurrence. When team members understand each other's styles and those of others, they are likely to be more effective.
Through MBTI® psychological type preference profiling, you will learn to better understand yourself; how you and your teammates function in a group setting; how to maximise your team's diversity to reach more useful and insightful conclusions and bring out the best in each team member
